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Mack Trading Tools

Privacy Statement

Last Updated: 15th October 2024

At Mack Trading Tools, we are committed to protecting your privacy. This Privacy Statement outlines how we collect, use, and safeguard your personal data when you use our website and API services.

1. Introduction

This Privacy Statement applies to the services offered by Mack Trading Tools through our website and API. By using our services, you consent to the collection and use of your data as outlined in this policy.

2. Data We Collect

We collect the following types of data:

  • Personal Information: When you sign up for our API, we collect your email address. For payments, Stripe will collect your name, address, and payment information, subject to Stripe’s Privacy Policy.
  • API Usage Information: When using the API, we capture source IP addresses, API keys, and usage data. This information is anonymous and used for service performance monitoring and security purposes.
  • Website Analytics: We use Azure Application Insights to collect website visitor data, including browser information, country, session duration, and other usage statistics.

3. How We Use Your Data

  • API Service: Your email address is used for account creation and communication related to your subscription. Anonymous usage data (such as IP addresses) is collected for performance monitoring and troubleshooting.
  • Payments: Stripe handles all payment information. We do not store any payment details. For more information, please review Stripe’s Privacy Policy.
  • Website Analytics: We use Azure Application Insights to monitor website traffic and improve our service offerings.

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and collect data on website usage. You can control cookie preferences through your browser settings.

5. Third-Party Data Sharing

We only share data with third-party services necessary for the operation of our service:
  • Stripe: For payment processing.
  • Azure Application Insights: For website analytics. No personal data is shared with any other third parties.

6. Data Security

We take data security seriously and implement industry-standard measures to protect your information:

  • All data is transmitted over HTTPS.
  • Our databases are encrypted both in transit and at rest, following best practices recommended by Azure.

7. User Rights

You have the right to:

  • Access and review your data.
  • Request the correction of inaccurate data.
  • Request the deletion of your personal data, subject to any legal obligations we may have.

To exercise any of these rights, please contact us at [Support Email Address].

8. International Data Transfers

If you are located in the European Union or California, your data may be processed outside your region, including in the United States. We comply with all applicable data protection laws, including GDPR and CCPA, and have safeguards in place to ensure that your personal data remains protected.

9. Changes to This Policy

We may update this Privacy Statement from time to time. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of the service after such changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Statement, please contact us at [Support Email Address].